Privacy policy

This Privacy Policy describes how Pedal Strokes Design ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from www.pedalstrokesdesign.co.uk (the "Site").

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.  


Information We Collect

Device Information

When you visit our Site, we automatically collect certain information about your device, including:

  • Browser type
  • IP address
  • Cookie data
  • Time zone
  • Pages/products you view
  • How you interact with the Site
  • This information helps us improve and opitmise our store.

Order Information

When you make a purchase or attempt to make a purchase, we collect:

  • Name
  • Billing and shipping address
  • Payment information (processed securely via Shopify or third-party providers)
  • Email address
  • Phone number

Customer Support Information

If you contact us, we may collect additional information necessary to assist you.


How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you
  • Improve and optimize the Site
  • Screen for fraud and security risks
  • Provide you with information, promotions, or updates (only with your consent)
  • Sharing Your Information

We share your information with third parties to help operate our store:

Shopify

Our store is hosted on Shopify. They collect and store your personal data securely. Learn more about Shopify's privacy practices at: https://www.shopify.com/legal/privacy

Service Providers

We may share information with:

  • Payment processors (Shopify payments, PayPal, etc)
  • Shopify and logisitcs partners
  • Fulfillment partners
  • Email marketing services
  • Analytics tools (e.g. Google Analytics)

These partners receive the information required to perform their services.

Legal Requirements

We may share information to comply with applicable laws, respond to lawful requests or protect our rights.


Cookies

We use cookies to:

  • Keep your shopping cart active
  • Understand how you browse our store
  • Improve website performance and personalisation

You may disable cookies through your browser settings, though some site features may not work properly.


Your Rights

Depending on your region (UK, EU, Canada, California) you may have rights such as:

  • Access your personal data
  • Request corrections
  • Request deletion
  • Opt out of marketing communications
  • Request a copy or transfer of your information
  • Data Retention

We retain order information for our records unless and until you request deletion. Some information may be retained for legal, tax or security reasons.


Security

We make every effort to protect your personal information. However, no method of transmission over the internet is 100% secure.


Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date.


Contact Us

If you have questions or want more information, please email us at help@pedalstrokesdesign.co.uk or write to us at Casita, Glebe Road, Cumnor, Oxford, OX2 9QJ, United Kingdom.

 

Last updated: 12/12/25