We're based in Oxfordshire in the UK and all the artwork for our prints is designed by Jules. However, we get the professionals to print our products and have partnered with a specialist print and frame company who have production facilities in the UK and overseas.

 

We offer free shipping within the United Kingdom, Europe, United States and Australia. We try to print, frame and ship our artwork locally to you, which lowers our carbon footprint and avoids customs duties.

 

UK Delivery

Printed, framed and shipped within the UK.

 

Europe Delivery

Printed, framed and shipped from the Netherlands. All customs and duties are included. We ship to the following EU countries:

Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.

 

Switzerland Delivery

Printed, framed and shipped from the Netherlands. These items may be subject to import duties and taxes. You (or the recipient of the order) will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. We would advise contacting your local customs office for further information before placing your order.

 

US Delivery

Printed, framed and shipped in the US. All customs and duties are included.

 

Australia Delivery

Printed, framed and shipped from Australia. All customs and duties are included.

 

Canada Delivery

Unframed prints ship from Canada. All customs and duties are included.

Framed prints ship from either the UK or USA. These will incur a shipping fee. These items may be subject to import duties and taxes. You (or the recipient of the order) will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. We would advise contacting your local customs office for further information before placing your order.

 

Rest of the World 

We are unable to offer free delivery to areas outside of the above zones. It is likely that your order will be shipped from the UK and may be subject to import duties and taxes. Please contact us at help@pedalstrokesdesign.co.uk and we would be happy to provide you with a quote for your delivery. 

 

All products are made to order. We aim to dispatch prints within 2 to 3 business days of receiving your order and framed prints within 4 to 5 business days. 

Our small art prints are send in a hard-backed envelope; all other sizes are rolled, wrapped in acid free tissue paper and sent in a cardboard postal tube. 

Framed prints are packaged securely in a protective cardboard box.

EU, USA and Australia

We have partnered with a print and framing company that has production facilities in the UK, EU, USA and Australia. All orders from these areas are sent locally to you, meaning there will be no import duty to pay.

Rest of the World

It is likely that your order will be shipped from the UK and may be subject to import duties and taxes. You (or the recipient of the order) will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. We would advise contacting your local customs office for further information before placing your order.

All orders are sent via a tracked delivery service. You will be emailed a tracking number once the order has been dispatched.

Returns 

As our prints and framed prints are custom made to order, once you have placed your order, returns and exchanges are not possible. Please check sizing and choose carefully before you buy. We are happy to answer any questions that you may have before placing your order. Just drop us your enquiry to help@pedalstrokesdesign.

 

Damages and issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges

Unfortunately, we are unable to accept exchanges of items. Please ensure you are happy with your order before making a purchase.

Unfortunately, we are unable to offer exchanges. Please ensure that you are happy with your order before you make your purchase.

Cancellations or changes to your order can only be made within 2 hours of placing your order. After this time, your artwork will already be in production and we will be unable to cancel or make any changes.

We hope this will be an unlikely event, but should your item arrive damaged, be defective or if you receive the wrong item, please email us at help@pedalstrokesdesign.co.uk within 7 days of receipt of your order so that we can evaluate the issue and make it right. We will require your order number and photographs of the damage. Once assessed, we will contact you to arrange for a replacement to be sent to you.

We cannot refund or replace goods if they do not arrive or arrive at the wrong location due to errors in the delivery address provided at the time of ordering.

If you have supplied the wrong address, please get in touch with us as soon as possible. In the event of redelivery, you will be responsible for any costs incurred. Please check all address details are correct before placing your order.

Our cycling artwork is Giclée printed on to premium museum quality art paper, which has a smooth texture and a soft white colour (not bright white). The prints have a matte finish which enhances the colours of the artwork. Giclée printing (Giclée means "to spray") offers extra-fine image resolution and provides a high degree of detail. This gives our cycling prints crisp detail and vibrant colours that will stand the test of time. 

Our classic wood frames have a smooth, black satin-laminated finish. They have a 20mm front face and are 20mm deep. Clean and elegant, they provide a minimalist look to your print.

All prints are dry mounted to prevent any wrinkles from developing. The frame is then sealed with tape to prevent dust and moisture from entering. 

An acrylic glaze is used, reducing the risk of breakages and making the frame lighter and easier to hang.

The frame is delivered with the appropriate fixtures and arrives ready to hang.

For framed prints with a window mount, a conservation grade mount is used to prevent discolouration over time.

Print Sizes

Small (A4) 21.0 x 29.7 cm

Medium (A3) 29.7 x 42.0 cm

Large (A2) 42.0 x 59.4 cm

X-Large (A1) 59.4 x 84.1 cm

 

 

 

Printed using water based inks on plastic free paper from sustainable sources.

The wood used for the frames is also from sustainable sources.

All products are manufactured and delivered as locally to you as possible, reducing delivery times and the carbon footprint.